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Stories572Customers410

572 stories · 410 customers

IndustriesTravel

Travel and transportation

25 companies, 19 vendors and 32 public stories.

Companies

CompanyStories
Airbnb

Signed a new agreement giving engineering and product teams broader access to frontier models, with OpenAI.

1 vendor
1
Nederlandse Spoorwegen (Dutch Railways)

Consolidated rail telemetry and analytics workloads onto Databricks.

1 vendor
1
Ryanair

Signed a five-year deal to roll out Workspace and Gemini Enterprise to 35,000 employees, with Google Cloud. Also uses AWS.

2 vendors
2
Minor Hotels

Rolled out OPERA Cloud across 106 hotels, resorts and residences in 59 countries, with Oracle.

1 vendor
1
East Japan Railway Company

Adopted Confluent as the core of its Suica platform modernization.

1 vendor
1
Amadeus IT Group

Built an AI incident investigation tool that matches issues to historical context, with MongoDB.

1 vendor
1
Hapag-Lloyd

Fed live IoT positions from 2 million containers into SAP Business Network for customers.

1 vendor
1
tiket.com

Built its CRATER agentic assistant on Azure OpenAI and Microsoft Foundry for customer service.

1 vendor
1
Southwest Airlines

Named AWS preferred cloud and set a move from on-premises to a cloud, AI-enabled stack by 2028. Also uses Salesforce.

2 vendors
2
Abertis

Signed a new five-year global deal with IBM to modernize its systems on SAP S/4HANA.

1 vendor
1
Booking.com

Added car rental search and booking to its app in ChatGPT for travelers globally, with OpenAI. Also uses Confluent.

2 vendors
2
Aeropuertos Argentina

Built a winter-operations AI agent on SAP BTP in 12 weeks after upgrading from R/3 to S/4HANA.

1 vendor
1
SunExpress Airlines

Chose Datadog after a proof of concept to monitor its apps from frontend to infrastructure.

1 vendor
1
Lyft

Built a Claude-powered support assistant for riders and drivers, with Anthropic.

1 vendor
1
easyJet

Rebuilt revenue management on Databricks, replacing its SQL Server analytical store.

1 vendor
1
99minutos

Moved its last-mile logistics platform from PostgreSQL on AWS to Atlas on Google Cloud, with MongoDB.

1 vendor
1
Riyadh Air

Launched as an AI-native airline, with IBM Consulting orchestrating 59 workstreams and 60+ partners.

1 vendor
1
JetBlue

Unifies flight, aircraft and customer data to power the Blue Sky operational digital twin, with Databricks. Also uses Fivetran, dbt Labs and Snowflake.

4 vendors
4
FTAI Aviation

Signed a multi-year deal to run AIP across its global engine maintenance footprint, with Palantir.

1 vendor
1
Posten Bring

Used unified observability to reach 99.92% availability and 75% fewer critical events, with Datadog.

1 vendor
1
Uber

Chose NVIDIA DRIVE Hyperion to scale a robotaxi fleet toward 100,000 vehicles from 2027. Also uses Salesforce.

2 vendors
2
CSX

Migrated its RTOP rail operations platform to Atlas on Azure in a few hours, with MongoDB.

1 vendor
1
Singapore Airlines

Added Agentforce and Data Cloud to its customer case management system, with Salesforce.

1 vendor
1
Hermes Germany

Replaced its on-premises SIEM with Elastic Security on Google Cloud.

1 vendor
1
Cathay Pacific

Moved from self-managed on-premises Elastic to Elastic Cloud for 300+ applications.

1 vendor
1

Vendors used

Stories

ExpandedSep 23Airbnb expanded OpenAISigned a new agreement giving engineering and product teams broader access to frontier modelsAirbnbStory →ConsolidatedSep 18Nederlandse Spoorwegen (Dutch Railways) consolidated on DatabricksConsolidated rail telemetry and analytics workloads onto DatabricksDatabricksStory →Moved toAug 12Ryanair moved to Google CloudSigned a five-year deal to roll out Workspace and Gemini Enterprise to 35,000 employeesGoogle CloudStory →ExpandedAug 4Minor Hotels expanded OracleRolled out OPERA Cloud across 106 hotels, resorts and residences in 59 countriesOracleStory →AdoptedJul 30East Japan Railway Company uses ConfluentAdopted Confluent as the core of its Suica platform modernizationConfluentStory →AdoptedJul 29Amadeus IT Group uses MongoDBBuilt an AI incident investigation tool that matches issues to historical contextMongoDBStory →AdoptedJul 27Hapag-Lloyd uses SAPFed live IoT positions from 2 million containers into SAP Business Network for customersSAPStory →RenewedJul 27Ryanair renewed AWSRenewed its AWS cloud and AI agreement for another five yearsAmazonStory →ExpandedJul 14tiket.com expanded MicrosoftBuilt its CRATER agentic assistant on Azure OpenAI and Microsoft Foundry for customer serviceMicrosoftStory →Moved toJun 17Southwest Airlines moved to AWSNamed AWS preferred cloud and set a move from on-premises to a cloud, AI-enabled stack by 2028AmazonStory →RenewedMay 26Abertis renewed IBMSigned a new five-year global deal with IBM to modernize its systems on SAP S/4HANAIBMStory →ExpandedMay 20Booking.com expanded OpenAIAdded car rental search and booking to its app in ChatGPT for travelers globallyBooking.comStory →ExpandedMay 15Aeropuertos Argentina expanded SAPBuilt a winter-operations AI agent on SAP BTP in 12 weeks after upgrading from R/3 to S/4HANASAPStory →AdoptedApr 23SunExpress Airlines uses DatadogChose Datadog after a proof of concept to monitor its apps from frontend to infrastructureDatadogStory →AdoptedFeb 18Lyft uses AnthropicBuilt a Claude-powered support assistant for riders and driversAnthropicStory →Moved toFeb 16easyJet moved to DatabricksRebuilt revenue management on Databricks, replacing its SQL Server analytical storeDatabricksStory →Moved toDec 17, 202599minutos moved to MongoDBMoved its last-mile logistics platform from PostgreSQL on AWS to Atlas on Google CloudMongoDBStory →AdoptedDec 8, 2025Riyadh Air uses IBMLaunched as an AI-native airline, with IBM Consulting orchestrating 59 workstreams and 60+ partnersIBMStory →AdoptedDec 1, 2025JetBlue uses DatabricksUnifies flight, aircraft and customer data to power the Blue Sky operational digital twindatabricks.comStory →AdoptedNov 17, 2025FTAI Aviation uses PalantirSigned a multi-year deal to run AIP across its global engine maintenance footprintPalantirStory →AdoptedNov 3, 2025Posten Bring uses DatadogUsed unified observability to reach 99.92% availability and 75% fewer critical eventsDatadogStory →AdoptedOct 28, 2025Uber uses NvidiaChose NVIDIA DRIVE Hyperion to scale a robotaxi fleet toward 100,000 vehicles from 2027NVIDIAStory →Moved toOct 2, 2025CSX moved to MongoDBMigrated its RTOP rail operations platform to Atlas on Azure in a few hoursMongoDBStory →AdoptedMar 11, 2025Singapore Airlines uses SalesforceAdded Agentforce and Data Cloud to its customer case management systemSalesforceStory →AdoptedUnverifiedUndatedSouthwest Airlines uses SalesforceDeliver AI-powered self-service and unify operational data for fast, personalized support.salesforce.comStory →AdoptedUnverifiedUndatedUber uses SalesforceAutonomously guide leads through sign-up and process RFPs to build media plans.salesforce.comStory →Moved toUndatedHermes Germany moved to ElasticReplaced its on-premises SIEM with Elastic Security on Google CloudElasticStory →Moved toUndatedCathay Pacific moved to ElasticMoved from self-managed on-premises Elastic to Elastic Cloud for 300+ applicationsElasticStory →Moved toUndatedBooking.com moved to ConfluentMoved its in-house Kafka platform to Confluent to offload operationsConfluentStory →AdoptedUndatedJetBlue uses FivetranCDC replication of aircraft maintenance data from on-prem Oracle plus SaaS connectors into Snowflakefivetran.comStory →AdoptedUndatedJetBlue uses dbt LabsMoves transformation ownership to analysts, rebuilding SSIS pipelines as dbt modelsgetdbt.comStory →Moved toUndatedJetBlue moved to SnowflakeReplaced a Microsoft parallel data warehouse with Snowflake, ending 8-hour nightly maintenance windowsleft Microsoft parallel data warehousegetdbt.comStory →
What
Sep 2026Signed a new agreement giving engineering and product teams broader access to frontier models
AirbnbOpenAIExpandedAirbnb
Sep 2026Consolidated rail telemetry and analytics workloads onto Databricks
Nederlandse Spoorwegen (Dutch Railways)DatabricksConsolidatedDatabricks
Aug 2026Signed a five-year deal to roll out Workspace and Gemini Enterprise to 35,000 employees
RyanairGoogle CloudMoved tofrom existing collaboration systemsGoogle Cloud
Aug 2026Rolled out OPERA Cloud across 106 hotels, resorts and residences in 59 countries
Minor HotelsOracleExpandedOracle
Jul 2026Adopted Confluent as the core of its Suica platform modernization
East Japan Railway CompanyConfluentAdoptedConfluent
Jul 2026Built an AI incident investigation tool that matches issues to historical context
Amadeus IT GroupMongoDBAdoptedMongoDB
Jul 2026Fed live IoT positions from 2 million containers into SAP Business Network for customers
Hapag-LloydSAPAdoptedSAP
Jul 2026Renewed its AWS cloud and AI agreement for another five years
RyanairAWSRenewedAmazon
Jul 2026Built its CRATER agentic assistant on Azure OpenAI and Microsoft Foundry for customer service
tiket.comMicrosoftExpandedMicrosoft
Jun 2026Named AWS preferred cloud and set a move from on-premises to a cloud, AI-enabled stack by 2028
Southwest AirlinesAWSMoved tofrom on-premises data centersAmazon
May 2026Signed a new five-year global deal with IBM to modernize its systems on SAP S/4HANA
AbertisIBMRenewedIBM
May 2026Added car rental search and booking to its app in ChatGPT for travelers globally
Booking.comOpenAIExpandedBooking.com
May 2026Built a winter-operations AI agent on SAP BTP in 12 weeks after upgrading from R/3 to S/4HANA
Aeropuertos ArgentinaSAPExpandedSAP
Apr 2026Chose Datadog after a proof of concept to monitor its apps from frontend to infrastructure
SunExpress AirlinesDatadogAdoptedDatadog
Feb 2026Built a Claude-powered support assistant for riders and drivers
LyftAnthropicAdoptedAnthropic
Feb 2026Rebuilt revenue management on Databricks, replacing its SQL Server analytical store
easyJetDatabricksMoved tofrom legacy SQL ServerDatabricks
Dec 2025Moved its last-mile logistics platform from PostgreSQL on AWS to Atlas on Google Cloud
99minutosMongoDBMoved tofrom PostgreSQL on AWSMongoDB
Dec 2025Launched as an AI-native airline, with IBM Consulting orchestrating 59 workstreams and 60+ partners
Riyadh AirIBMAdoptedIBM
Dec 2025Unifies flight, aircraft and customer data to power the Blue Sky operational digital twin
JetBlueDatabricksAdopteddatabricks.com
Nov 2025Signed a multi-year deal to run AIP across its global engine maintenance footprint
FTAI AviationPalantirAdoptedPalantir
Nov 2025Used unified observability to reach 99.92% availability and 75% fewer critical events
Posten BringDatadogAdoptedDatadog
Oct 2025Chose NVIDIA DRIVE Hyperion to scale a robotaxi fleet toward 100,000 vehicles from 2027
UberNvidiaAdoptedNVIDIA
Oct 2025Migrated its RTOP rail operations platform to Atlas on Azure in a few hours
CSXMongoDBMoved toMongoDB
Mar 2025Added Agentforce and Data Cloud to its customer case management system
Singapore AirlinesSalesforceAdoptedSalesforce
UndatedDeliver AI-powered self-service and unify operational data for fast, personalized support.unverified
Southwest AirlinesSalesforceAdoptedsalesforce.com
UndatedAutonomously guide leads through sign-up and process RFPs to build media plans.unverified
UberSalesforceAdoptedsalesforce.com
UndatedReplaced its on-premises SIEM with Elastic Security on Google Cloud
Hermes GermanyElasticMoved tofrom on-premises SIEMElastic
UndatedMoved from self-managed on-premises Elastic to Elastic Cloud for 300+ applications
Cathay PacificElasticMoved tofrom self-managed on-premises deploymentElastic
UndatedMoved its in-house Kafka platform to Confluent to offload operations
Booking.comConfluentMoved tofrom self-managed Apache KafkaConfluent
UndatedCDC replication of aircraft maintenance data from on-prem Oracle plus SaaS connectors into Snowflake
JetBlueFivetranAdoptedfivetran.com
UndatedMoves transformation ownership to analysts, rebuilding SSIS pipelines as dbt models
JetBluedbt LabsAdoptedgetdbt.com
UndatedReplaced a Microsoft parallel data warehouse with Snowflake, ending 8-hour nightly maintenance windows
JetBlueSnowflakeMoved tofrom Microsoftgetdbt.com