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How Booking.com uses OpenAI

Expanded · Press release · May 2026 · Apps in ChatGPT

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More from Booking.com

DateWhat
UndatedMoved its in-house Kafka platform to Confluent to offload operations
ConfluentMoved tofrom self-managed Apache KafkaConfluent

Other OpenAI customers

DateWhat
Sep 20263 days agoSigned a new agreement giving engineering and product teams broader access to frontier models
AirbnbExpandedAirbnb
Sep 20262 weeks agoSigned a 27-month OneGov deal for consumption-based ChatGPT access across federal agencies
General Services AdministrationRenewedGSA
Aug 20265 weeks agoSigned an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT plugin
SynchronyAdoptedSynchrony
Jun 20263 months agoUsed GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPT
L'OréalAdoptedL'Oréal
May 20264 months agoIntegrated OpenAI models into its AI services and rolled them out to group employees
FujitsuAdoptedFujitsu
Apr 20265 months agoLaunched an AI concierge on the OpenAI API that resolves 85% of queries without humans
CirclesAdoptedCircles

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