OpenAI

AI · 19 named customers · 1 renewed

20 stories

Date	Customer	What happened	Kind	Source
September 2026
Sep 233 days ago	Airbnb	AirbnbSigned a new agreement giving engineering and product teams broader access to frontier modelsExpansionAirbnb	Expansion	AirbnbCustomer blog
Sep 102 weeks ago	General Services Administration	General Services AdministrationSigned a 27-month OneGov deal for consumption-based ChatGPT access across federal agenciesRenewalGSA	Renewal	GSAPress release
August 2026
Aug 175 weeks ago	Synchrony	SynchronySigned an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT pluginAdoptionSynchrony	Adoption	SynchronyPress release
June 2026
Jun 173 months ago	L'Oréal	L'OréalUsed GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPTAdoptionL'Oréal	Adoption	L'OréalPress release
May 2026
May 274 months ago	Fujitsu	FujitsuIntegrated OpenAI models into its AI services and rolled them out to group employeesAdoptionFujitsu	Adoption	FujitsuPress release
May 204 months ago	Booking.com	Booking.comAdded car rental search and booking to its app in ChatGPT for travelers globallyExpansionBooking.com	Expansion	Booking.comPress release
April 2026
Apr 295 months ago	Circles	CirclesLaunched an AI concierge on the OpenAI API that resolves 85% of queries without humansAdoptionCircles	Adoption	CirclesPress release
Apr 215 months ago	CGI	CGIExpanded use of Codex from engineering to tens of thousands of staff across rolesExpansionCGI	Expansion	CGIPress release
February 2026
Feb 57 months ago	Ginkgo Bioworks	Ginkgo BioworksRan a GPT-5 driven autonomous lab through 36,000 experiments to cut protein synthesis costAdoptionGinkgo Bioworks	Adoption	Ginkgo BioworksPress release
December 2025
Dec 179 months ago	DoorDash	DoorDashLaunched a grocery shopping app in ChatGPT with checkout on DoorDashAdoptionDoorDash	Adoption	DoorDashPress release
Dec 119 months ago	The Walt Disney Company	The Walt Disney CompanySigned a 3-year Sora licensing deal, invested $1B and deployed ChatGPT for employeesAdoptionThe Walt Disney Company	Adoption	The Walt Disney CompanyPress release
Dec 99 months ago	Deutsche Telekom	Deutsche TelekomSigned a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wideAdoptionDeutsche Telekom	Adoption	Deutsche TelekomPress release
Dec 39 months ago	LSEG	LSEGGave an initial 4,000 employees ChatGPT Enterprise and launched an MCP connector for ChatGPTAdoptionLSEG	Adoption	LSEGPress release
Dec 19 months ago	Accenture	AccentureEquipped tens of thousands of professionals with ChatGPT EnterpriseAdoptionAccenture	Adoption	AccenturePress release
November 2025
Nov 1910 months ago	Target	TargetLaunched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teamsAdoptionTarget	Adoption	TargetPress release
Nov 1810 months ago	Intuit	IntuitSigned a $100M+ multi-year contract for OpenAI models in GenOS and launched apps in ChatGPTExpansionIntuit	Expansion	IntuitPress release
October 2025
Oct 2811 months ago	Nubank	NubankOffered customers up to a year of free ChatGPT Go through the Nu app in BrazilAdoptionNubank	Adoption	NubankPress release
Oct 2811 months ago	PayPal	PayPalScaled ChatGPT Enterprise to 24,000+ employees and adopted ACP for checkout in ChatGPTExpansionPayPal	Expansion	PayPalPress release
Oct 1411 months ago	Walmart	WalmartEnabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teamsAdoptionWalmart	Adoption	WalmartPress release
August 2025
Aug 61 year ago	General Services Administration	General Services AdministrationMade ChatGPT Enterprise available government-wide for $1 per agency via OneGovAdoptionGSA	Adoption	GSAPress release

Named customers

Customer	Industry	What for	Relationship	Stories
General Services Administration Renewed	Public sector	Signed a 27-month OneGov deal for consumption-based ChatGPT access across federal agencies Sep 20262 weeks ago · 2 stories	Renewed	2
PayPal Expanded	Finance	Scaled ChatGPT Enterprise to 24,000+ employees and adopted ACP for checkout in ChatGPT Oct 202511 months ago	Expanded	1
Intuit Expanded	Technology	Signed a $100M+ multi-year contract for OpenAI models in GenOS and launched apps in ChatGPT Nov 202510 months ago	Expanded	1
CGI Expanded	Services	Expanded use of Codex from engineering to tens of thousands of staff across roles Apr 20265 months ago	Expanded	1
Booking.com Expanded	Travel	Added car rental search and booking to its app in ChatGPT for travelers globally May 20264 months ago	Expanded	1
Airbnb Expanded	Travel	Signed a new agreement giving engineering and product teams broader access to frontier models Sep 20263 days ago	Expanded	1
Walmart Adopted	Retail	Enabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teams Oct 202511 months ago	Adopted	1
Nubank Adopted	Finance	Offered customers up to a year of free ChatGPT Go through the Nu app in Brazil Oct 202511 months ago	Adopted	1
Target Adopted	Retail	Launched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teams Nov 202510 months ago	Adopted	1
Accenture Adopted	Services	Equipped tens of thousands of professionals with ChatGPT Enterprise Dec 20259 months ago	Adopted	1
LSEG Adopted	Finance	Gave an initial 4,000 employees ChatGPT Enterprise and launched an MCP connector for ChatGPT Dec 20259 months ago	Adopted	1
Deutsche Telekom Adopted	Telecom	Signed a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wide Dec 20259 months ago	Adopted	1
The Walt Disney Company Adopted	Media	Signed a 3-year Sora licensing deal, invested $1B and deployed ChatGPT for employees Dec 20259 months ago	Adopted	1
DoorDash Adopted	Retail	Launched a grocery shopping app in ChatGPT with checkout on DoorDash Dec 20259 months ago	Adopted	1
Ginkgo Bioworks Adopted	Healthcare	Ran a GPT-5 driven autonomous lab through 36,000 experiments to cut protein synthesis cost Feb 20267 months ago	Adopted	1
Circles Adopted	Telecom	Launched an AI concierge on the OpenAI API that resolves 85% of queries without humans Apr 20265 months ago	Adopted	1
Fujitsu Adopted	Technology	Integrated OpenAI models into its AI services and rolled them out to group employees May 20264 months ago	Adopted	1
L'Oréal Adopted	Consumer goods	Used GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPT Jun 20263 months ago	Adopted	1
Synchrony Adopted	Finance	Signed an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT plugin Aug 20265 weeks ago	Adopted	1

About and retention

Retention over time

Renewed
Adopted or expanded
Customer moved away
Consolidated

20252026

OpenAI20

Category: AI
Stories: 20
Website: openai.com

Named customers

Retention over time

Customer stories by email