OpenAI

AI · 19 named customers · 1 renewed

September 2026

AirbnbSigned a new agreement giving engineering and product teams broader access to frontier modelsAirbnbStory →RenewedSep 10

General Services AdministrationSigned a 27-month OneGov deal for consumption-based ChatGPT access across federal agenciesGSAStory →

August 2026

AdoptedAug 17

SynchronySigned an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT pluginSynchronyStory →

June 2026

AdoptedJun 17

L'Oréal LuxeUsed GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPTL'OréalStory →

May 2026

AdoptedMay 27

FujitsuIntegrated OpenAI models into its AI services and rolled them out to group employeesFujitsuStory →ExpandedMay 20

Booking.comAdded car rental search and booking to its app in ChatGPT for travelers globallyBooking.comStory →

April 2026

AdoptedApr 29

CirclesLaunched an AI concierge on the OpenAI API that resolves 85% of queries without humansCirclesStory →ExpandedApr 21

CGIExpanded use of Codex from engineering to tens of thousands of staff across rolesCGIStory →

February 2026

AdoptedFeb 5

Ginkgo BioworksRan a GPT-5 driven autonomous lab through 36,000 experiments to cut protein synthesis costGinkgo BioworksStory →

December 2025

AdoptedDec 17, 2025

DoorDashLaunched a grocery shopping app in ChatGPT with checkout on DoorDashDoorDashStory →AdoptedDec 11, 2025

DisneySigned a 3-year Sora licensing deal, invested $1B and deployed ChatGPT for employeesThe Walt Disney CompanyStory →AdoptedDec 9, 2025

Deutsche TelekomSigned a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wideDeutsche TelekomStory →AdoptedDec 3, 2025

LSEGGave an initial 4,000 employees ChatGPT Enterprise and launched an MCP connector for ChatGPTLSEGStory →AdoptedDec 1, 2025

AccentureEquipped tens of thousands of professionals with ChatGPT EnterpriseAccentureStory →

November 2025

AdoptedNov 19, 2025

TargetLaunched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teamsTargetStory →ExpandedNov 18, 2025

IntuitSigned a $100M+ multi-year contract for OpenAI models in GenOS and launched apps in ChatGPTIntuitStory →

October 2025

AdoptedOct 28, 2025

NubankOffered customers up to a year of free ChatGPT Go through the Nu app in BrazilNubankStory →ExpandedOct 28, 2025

PayPalScaled ChatGPT Enterprise to 24,000+ employees and adopted ACP for checkout in ChatGPTPayPalStory →AdoptedOct 14, 2025

WalmartEnabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teamsWalmartStory →

August 2025

AdoptedAug 6, 2025

General Services AdministrationMade ChatGPT Enterprise available government-wide for $1 per agency via OneGovGSAStory →

Date	Customer	What happened	Kind	Source
September 2026
Sep 236 weeks ago	Airbnb	AirbnbSigned a new agreement giving engineering and product teams broader access to frontier modelsExpansionAirbnb	Expansion	AirbnbCustomer blog
Sep 102 months ago	General Services Administration	General Services AdministrationSigned a 27-month OneGov deal for consumption-based ChatGPT access across federal agenciesRenewalGSA	Renewal	GSAPress release
August 2026
Aug 172 months ago	Synchrony	SynchronySigned an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT pluginAdoptionSynchrony	Adoption	SynchronyPress release
June 2026
Jun 174 months ago	L'Oréal Luxe	L'Oréal LuxeUsed GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPTAdoptionL'Oréal	Adoption	L'OréalPress release
May 2026
May 275 months ago	Fujitsu	FujitsuIntegrated OpenAI models into its AI services and rolled them out to group employeesAdoptionFujitsu	Adoption	FujitsuPress release
May 205 months ago	Booking.com	Booking.comAdded car rental search and booking to its app in ChatGPT for travelers globallyExpansionBooking.com	Expansion	Booking.comPress release
April 2026
Apr 296 months ago	Circles	CirclesLaunched an AI concierge on the OpenAI API that resolves 85% of queries without humansAdoptionCircles	Adoption	CirclesPress release
Apr 216 months ago	CGI	CGIExpanded use of Codex from engineering to tens of thousands of staff across rolesExpansionCGI	Expansion	CGIPress release
February 2026
Feb 59 months ago	Ginkgo Bioworks	Ginkgo BioworksRan a GPT-5 driven autonomous lab through 36,000 experiments to cut protein synthesis costAdoptionGinkgo Bioworks	Adoption	Ginkgo BioworksPress release
December 2025
Dec 1710 months ago	DoorDash	DoorDashLaunched a grocery shopping app in ChatGPT with checkout on DoorDashAdoptionDoorDash	Adoption	DoorDashPress release
Dec 1111 months ago	Disney	DisneySigned a 3-year Sora licensing deal, invested $1B and deployed ChatGPT for employeesAdoptionThe Walt Disney Company	Adoption	The Walt Disney CompanyPress release
Dec 911 months ago	Deutsche Telekom	Deutsche TelekomSigned a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wideAdoptionDeutsche Telekom	Adoption	Deutsche TelekomPress release
Dec 311 months ago	LSEG	LSEGGave an initial 4,000 employees ChatGPT Enterprise and launched an MCP connector for ChatGPTAdoptionLSEG	Adoption	LSEGPress release
Dec 111 months ago	Accenture	AccentureEquipped tens of thousands of professionals with ChatGPT EnterpriseAdoptionAccenture	Adoption	AccenturePress release
November 2025
Nov 1911 months ago	Target	TargetLaunched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teamsAdoptionTarget	Adoption	TargetPress release
Nov 1811 months ago	Intuit	IntuitSigned a $100M+ multi-year contract for OpenAI models in GenOS and launched apps in ChatGPTExpansionIntuit	Expansion	IntuitPress release
October 2025
Oct 281 year ago	Nubank	NubankOffered customers up to a year of free ChatGPT Go through the Nu app in BrazilAdoptionNubank	Adoption	NubankPress release
Oct 281 year ago	PayPal	PayPalScaled ChatGPT Enterprise to 24,000+ employees and adopted ACP for checkout in ChatGPTExpansionPayPal	Expansion	PayPalPress release
Oct 141 year ago	Walmart	WalmartEnabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teamsAdoptionWalmart	Adoption	WalmartPress release
August 2025
Aug 61 year ago	General Services Administration	General Services AdministrationMade ChatGPT Enterprise available government-wide for $1 per agency via OneGovAdoptionGSA	Adoption	GSAPress release

Named customers

Customer	Industry	What for	Relationship	Stories
General Services Administration Renewed	Public sector	Signed a 27-month OneGov deal for consumption-based ChatGPT access across federal agencies Sep 20262 months ago · 2 stories	Renewed	2
PayPal Expanded	Finance	Scaled ChatGPT Enterprise to 24,000+ employees and adopted ACP for checkout in ChatGPT Oct 20251 year ago	Expanded	1
Intuit Expanded	Technology	Signed a $100M+ multi-year contract for OpenAI models in GenOS and launched apps in ChatGPT Nov 202511 months ago	Expanded	1
CGI Expanded	Services	Expanded use of Codex from engineering to tens of thousands of staff across roles Apr 20266 months ago	Expanded	1
Booking.com Expanded	Travel	Added car rental search and booking to its app in ChatGPT for travelers globally May 20265 months ago	Expanded	1
Airbnb Expanded	Travel	Signed a new agreement giving engineering and product teams broader access to frontier models Sep 20266 weeks ago	Expanded	1
Walmart Adopted	Retail	Enabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teams Oct 20251 year ago	Adopted	1
Nubank Adopted	Finance	Offered customers up to a year of free ChatGPT Go through the Nu app in Brazil Oct 20251 year ago	Adopted	1
Target Adopted	Retail	Launched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teams Nov 202511 months ago	Adopted	1
Accenture Adopted	Services	Equipped tens of thousands of professionals with ChatGPT Enterprise Dec 202511 months ago	Adopted	1
LSEG Adopted	Finance	Gave an initial 4,000 employees ChatGPT Enterprise and launched an MCP connector for ChatGPT Dec 202511 months ago	Adopted	1
Deutsche Telekom Adopted	Telecom	Signed a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wide Dec 202511 months ago	Adopted	1
Disney Adopted	Media	Signed a 3-year Sora licensing deal, invested $1B and deployed ChatGPT for employees Dec 202511 months ago	Adopted	1
DoorDash Adopted	Retail	Launched a grocery shopping app in ChatGPT with checkout on DoorDash Dec 202510 months ago	Adopted	1
Ginkgo Bioworks Adopted	Healthcare	Ran a GPT-5 driven autonomous lab through 36,000 experiments to cut protein synthesis cost Feb 20269 months ago	Adopted	1
Circles Adopted	Telecom	Launched an AI concierge on the OpenAI API that resolves 85% of queries without humans Apr 20266 months ago	Adopted	1
Fujitsu Adopted	Technology	Integrated OpenAI models into its AI services and rolled them out to group employees May 20265 months ago	Adopted	1
L'Oréal Luxe Adopted	Consumer goods	Used GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPT Jun 20264 months ago	Adopted	1
Synchrony Adopted	Finance	Signed an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT plugin Aug 20262 months ago	Adopted	1

About and retention

Retention over time

Renewed
Adopted or expanded
Customer moved away
Consolidated

20252026

OpenAI20

Category: AI
Stories: 20
Headquarters: San Francisco, United States
Founded: 2015
Website: openai.com