Adopted · Press release · Apr 2026 · OpenAI API
Launched an AI concierge on the OpenAI API that resolves 85% of queries without humans
Stated outcome: 85% of queries resolved, 22% ARPU uplift
From Circles and OpenAI Announce Major Milestone in Building the World's First AI-Native Telco Stack, Circles, Apr 2026.6 months agoChecked Sep 26, 2026 Circles stack · OpenAI customers
| What |
|---|
| Sep 2026Signed a new agreement giving engineering and product teams broader access to frontier models |
| Sep 2026Signed a 27-month OneGov deal for consumption-based ChatGPT access across federal agencies |
| Aug 2026Signed an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT plugin |
| Jun 2026Used GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPT |
| May 2026Integrated OpenAI models into its AI services and rolled them out to group employees |
| May 2026Added car rental search and booking to its app in ChatGPT for travelers globally |
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