Adopted · Press release · Apr 2026 · OpenAI API
Launched an AI concierge on the OpenAI API that resolves 85% of queries without humans
Stated outcome: 85% of queries resolved, 22% ARPU uplift
From Circles and OpenAI Announce Major Milestone in Building the World's First AI-Native Telco Stack, Circles, Apr 2026.5 months ago Circles stack · OpenAI customers
| Date | What |
|---|---|
| Sep 20263 days ago | Signed a new agreement giving engineering and product teams broader access to frontier models |
| Sep 20262 weeks ago | Signed a 27-month OneGov deal for consumption-based ChatGPT access across federal agencies |
| Aug 20265 weeks ago | Signed an enterprise deal to deploy OpenAI models company-wide and launched a ChatGPT plugin |
| Jun 20263 months ago | Used GPT-Rosalind to map the skin microbiome and brought virtual try-on into ChatGPT |
| May 20264 months ago | Integrated OpenAI models into its AI services and rolled them out to group employees |
| May 20264 months ago | Added car rental search and booking to its app in ChatGPT for travelers globally |
Saturdays: new public customer stories, renewals and migrations, only in weeks with some.