Who uses what

Stories552Customers397

552 stories · 397 customers

UberSalesforce

How Uber uses Salesforce

Adopted · Vendor case study · Undated · Agentforce · Unverified

Read the source

Autonomously guide leads through sign-up and process RFPs to build media plans.

Stated outcome: 60% higher email conversion rate and 83% faster ad sales

Agentforce autonomously guides nearly every Uber for Business lead through sign-up with tailored outreach, driving an anticipated seven-figure incremental revenue impact.

From Uber lifts email conversion rates by 60% and delivers 83% faster ad sales as an Agentic Enterprise | Salesforce, salesforce.com.Checked Oct 7, 2026 Uber stack · Salesforce customers

Unverified: found by the daily run and not yet checked by hand.

More from Uber

AdoptedOct 28, 2025NvidiaChose NVIDIA DRIVE Hyperion to scale a robotaxi fleet toward 100,000 vehicles from 2027NVIDIAStory →
What
Oct 2025Chose NVIDIA DRIVE Hyperion to scale a robotaxi fleet toward 100,000 vehicles from 2027
NvidiaAdoptedNVIDIA

Other Salesforce customers

ExpandedSep 16Live Nation EntertainmentExpanded Agentforce fan support to its U.S. venues after a festival agent pilotSalesforceStory →ExpandedSep 15SiemensUsed Agentforce to qualify every inbound lead for its 18,000 sellersSalesforceStory →AdoptedUnverifiedSep 14FIFAPower workforce operations, host city coordination, and fan engagement across tournaments.salesforce.comStory →AdoptedSep 14Transportation Security AdministrationDeployed an AI agent that answers routine traveler questions about airport securitySalesforceStory →AdoptedAug 5U.S. ArmyDeployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources CommandSalesforceStory →ExpandedJul 24Department of Veterans AffairsSigned a three-year Agentic Enterprise License Agreement across the departmentSalesforceStory →
What
Sep 2026Expanded Agentforce fan support to its U.S. venues after a festival agent pilot
Live Nation EntertainmentExpandedSalesforce
Sep 2026Used Agentforce to qualify every inbound lead for its 18,000 sellers
SiemensExpandedSalesforce
Sep 2026Power workforce operations, host city coordination, and fan engagement across tournaments.unverified
FIFAAdoptedsalesforce.com
Sep 2026Deployed an AI agent that answers routine traveler questions about airport security
Transportation Security AdministrationAdoptedSalesforce
Aug 2026Deployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources Command
U.S. ArmyAdoptedSalesforce
Jul 2026Signed a three-year Agentic Enterprise License Agreement across the department
Department of Veterans AffairsExpandedSalesforce