Adopted · Press release · Aug 2026 · Agentforce, Missionforce
Deployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources Command
Stated outcome: 9.2 million people supported
From U.S. Army HRC Command Deploys Agentforce to Deliver 24/7 AI-Powered Support, Salesforce, Aug 2026.7 weeks ago U.S. Army stack · Salesforce customers
| Date | What |
|---|---|
| Sep 20263 weeks ago | Awarded a prime agreement to produce and field eight TITAN AI ground stations |
| Jun 20263 months ago | Built the NGC2 command and control common data layer on Foundry |
| Jul 20251 year ago | Consolidated 75 contracts into one enterprise agreement of up to 10 years |
| Date | What |
|---|---|
| Sep 202610 days ago | Expanded Agentforce fan support to its U.S. venues after a festival agent pilot |
| Sep 202611 days ago | Used Agentforce to qualify every inbound lead for its 18,000 sellers |
| Sep 202612 days ago | Deployed an AI agent that answers routine traveler questions about airport security |
| Jul 20262 months ago | Signed a three-year Agentic Enterprise License Agreement across the department |
| Jul 20262 months ago | Replaced a legacy fleet system to manage 84,000 vehicles across 389 locations |
| Jun 20263 months ago | Brought Agentforce 360 and Slack to World Cup 2026 operations and fan engagement |
Saturdays: new public customer stories, renewals and migrations, only in weeks with some.