Adopted · Press release · Aug 2026 · Agentforce, Missionforce
Deployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources Command
Stated outcome: 9.2 million people supported
From U.S. Army HRC Command Deploys Agentforce to Deliver 24/7 AI-Powered Support, Salesforce, Aug 2026.3 months agoChecked Sep 26, 2026 U.S. Army stack · Salesforce customers
| What |
|---|
| Sep 2026Awarded a prime agreement to produce and field eight TITAN AI ground stations |
| Jun 2026Built the NGC2 command and control common data layer on Foundry |
| Jul 2025Consolidated 75 contracts into one enterprise agreement of up to 10 years |
| What |
|---|
| Sep 2026Expanded Agentforce fan support to its U.S. venues after a festival agent pilot |
| Sep 2026Used Agentforce to qualify every inbound lead for its 18,000 sellers |
| Sep 2026Power workforce operations, host city coordination, and fan engagement across tournaments.unverified |
| Sep 2026Deployed an AI agent that answers routine traveler questions about airport security |
| Jul 2026Signed a three-year Agentic Enterprise License Agreement across the department |
| Jul 2026Replaced a legacy fleet system to manage 84,000 vehicles across 389 locations |
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