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How FIFA uses Salesforce

Adopted · Vendor case study · Sep 2026 · Agentforce, Slack, Data 360 · Unverified

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Power workforce operations, host city coordination, and fan engagement across tournaments.

FIFA chose Salesforce as their CRM foundation, with Sales Cloud , Service Cloud , and Data 360 connecting the people, processes, and information behind every tournament.

From FIFA brings unforgettable FIFA World Cup 2026™ moments to life with Agentforce and Slack. | Salesforce, salesforce.com, Sep 2026.6 weeks agoChecked Oct 7, 2026 FIFA stack · Salesforce customers

Unverified: found by the daily run and not yet checked by hand.

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