How Lyft uses Anthropic

Adopted · Vendor case study · Feb 2026 · Claude Platform

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Built a Claude-powered support assistant for riders and drivers

Stated outcome: support resolution time cut 87%

From Lyft reduces customer support time by 87% with Claude, Anthropic, Feb 2026.7 months ago Lyft stack · Anthropic customers

Other Anthropic customers

Date	Customer	What	Source
Sep 20263 weeks ago	Carvana	Replaced two homegrown Slackbots with Claude Tag to take production alerts to fixes CarvanaMoved tofrom homegrown Slackbots56% fewer alertsAnthropic	AnthropicVendor case study
Sep 20263 weeks ago	Pictet	Rolled out Claude Code and Cowork to about 700 people, starting with its 1,500-person tech arm PictetAdopted500+ trained in 25 workshopsAnthropic	AnthropicVendor case study
Sep 20263 weeks ago	DXC Technology	Scaled Claude across its Assure insurance platform to thousands of staff in a 14,000-person unit DXC TechnologyExpandedclaims backlogs cut from days to minutesAnthropic	AnthropicVendor case study
Aug 20264 weeks ago	Atlassian	Built its Rovo agents on Claude via Google Cloud, running over 5 million agents a month AtlassianAdopted5 million+ agents a monthAnthropic	AnthropicVendor case study
Jul 20262 months ago	Cognizant	Embedded Claude Code in its engineering platforms and trained more than 30,000 associates on Claude CognizantExpanded30,000+ associates trainedAnthropic	AnthropicPress release
Jul 20262 months ago	LG CNS	Made Claude Code the standard across its 200-engineer Build Center for legacy modernization LG CNSAdopted2,888 of 2,913 APIs migrated at ~50% of costAnthropic	AnthropicVendor case study

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Saturdays: new public customer stories, renewals and migrations, only in weeks with some.