Who uses what

572 stories · 410 customers

IndustriesTelecom

Telecommunications

20 companies, 16 vendors and 26 public stories.

Companies

CompanyStories
Verizon

Signed a strategic deal to scale Gemini Enterprise across customer care and enterprise data, with Google Cloud.

1 vendor
1
SK Telecom

Planned a 2-gigawatt Vera Rubin DSX AI factory in Korea, first site online in 2027, with Nvidia.

1 vendor
1
Cox Communications

Scaled Claude Code to about 2,500 users, more than half outside engineering, with Anthropic.

1 vendor
1
Ericsson

Built a business data fabric on SAP Business Data Cloud and put 85,000+ users on Joule.

1 vendor
1
Circles

Launched an AI concierge on the OpenAI API that resolves 85% of queries without humans.

1 vendor
1
KT

Monitored and automated the lifecycle of a 1,700+ GPU farm serving 60+ AI projects, with Datadog.

1 vendor
1
Colt Technology Services

Completed a cloud ERP move via RISE with SAP across 40+ countries, consolidating acquired systems.

1 vendor
1
T-Mobile

Piloted NVIDIA Blackwell edge AI servers to run physical AI apps over its network.

1 vendor
1
NTT DOCOMO

Launched commercial 5G Core services on a hybrid AWS and on-premises environment. Also uses ServiceNow.

2 vendors
2
Rakuten Viber

Moved Viber log management to Flex Logs and Observability Pipelines, with Datadog.

1 vendor
1
Lumen Technologies

Migrated call detail record and billing systems from Cloudera to Databricks SQL. Also uses Palantir.

2 vendors
2
Deutsche Telekom

Signed a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wide, with OpenAI. Also uses MongoDB.

2 vendors
2
Charter Communications

Standardized software development on GitLab Duo with Amazon Q Developer, with AWS.

1 vendor
1
Bharti Airtel

Added IBM Power systems as a service to Airtel Cloud for regulated AI workloads.

1 vendor
1
BT

Signed a new five-year AWS agreement to rebuild legacy systems as cloud-native services.

1 vendor
1
TELUS

Integrated Claude into everyday workflows for 57,000 team members, with Anthropic.

1 vendor
1
Bouygues Telecom

Added Agentforce to its CRM after rolling out an AI console to 6,000 advisors, with Salesforce.

1 vendor
2
Vodafone

Moved 600 Irish business customers and 28 products onto ServiceNow telecom service management.

1 vendor
1
AT&T

Moved its on-premises Hadoop data lake to a lakehouse serving about 90,000 internal data users, with Databricks. Also uses Microsoft and Snowflake.

3 vendors
3
Telefónica Germany

Consolidated multiple monitoring tools onto Elastic Observability.

1 vendor
1

Vendors used

Stories

ExpandedAug 24Verizon expanded Google CloudSigned a strategic deal to scale Gemini Enterprise across customer care and enterprise dataGoogle CloudStory →ExpandedJul 24SK Telecom expanded NvidiaPlanned a 2-gigawatt Vera Rubin DSX AI factory in Korea, first site online in 2027NVIDIAStory →ExpandedJun 29Cox Communications expanded AnthropicScaled Claude Code to about 2,500 users, more than half outside engineeringAnthropicStory →ExpandedMay 21Ericsson expanded SAPBuilt a business data fabric on SAP Business Data Cloud and put 85,000+ users on JouleSAPStory →AdoptedApr 29Circles uses OpenAILaunched an AI concierge on the OpenAI API that resolves 85% of queries without humansCirclesStory →AdoptedApr 23KT uses DatadogMonitored and automated the lifecycle of a 1,700+ GPU farm serving 60+ AI projectsDatadogStory →Moved toApr 15Colt Technology Services moved to SAPCompleted a cloud ERP move via RISE with SAP across 40+ countries, consolidating acquired systemsSAPStory →AdoptedMar 16T-Mobile uses NvidiaPiloted NVIDIA Blackwell edge AI servers to run physical AI apps over its networkNVIDIAStory →AdoptedMar 2NTT DOCOMO uses AWSLaunched commercial 5G Core services on a hybrid AWS and on-premises environmentAmazonStory →ExpandedMar 1NTT DOCOMO expanded ServiceNowBuilt autonomous inter-carrier roaming fault resolution with StarHub on ServiceNow CRMServiceNowStory →Moved toFeb 23Rakuten Viber moved to DatadogMoved Viber log management to Flex Logs and Observability PipelinesDatadogStory →Moved toFeb 11Lumen Technologies moved to DatabricksMigrated call detail record and billing systems from Cloudera to Databricks SQLleft ClouderaDatabricksStory →AdoptedDec 9, 2025Deutsche Telekom uses OpenAISigned a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wideDeutsche TelekomStory →AdoptedNov 18, 2025Charter Communications uses AWSStandardized software development on GitLab Duo with Amazon Q DeveloperAmazonStory →AdoptedOct 15, 2025Bharti Airtel uses IBMAdded IBM Power systems as a service to Airtel Cloud for regulated AI workloadsIBMStory →AdoptedOct 2, 2025Deutsche Telekom uses MongoDBUnified B2C customer data on Atlas for 30 million customers in GermanyMongoDBStory →AdoptedSep 4, 2025Lumen Technologies uses PalantirBrought Foundry and AIP to its operations, finance and technology functionsPalantirStory →RenewedAug 20, 2025BT renewed AWSSigned a new five-year AWS agreement to rebuild legacy systems as cloud-native servicesAmazonStory →AdoptedAug 20, 2025TELUS uses AnthropicIntegrated Claude into everyday workflows for 57,000 team membersAnthropicStory →ExpandedMay 22, 2025Bouygues Telecom expanded SalesforceAdded Agentforce to its CRM after rolling out an AI console to 6,000 advisorsSalesforceStory →AdoptedApr 23, 2025Vodafone uses ServiceNowMoved 600 Irish business customers and 28 products onto ServiceNow telecom service managementServiceNowStory →Moved toOct 17, 2023AT&T moved to DatabricksMoved its on-premises Hadoop data lake to a lakehouse serving about 90,000 internal data usersdatabricks.comStory →AdoptedJul 17, 2019AT&T uses MicrosoftAzure as preferred cloud for non-network apps under a public-cloud-first strategynews.microsoft.comStory →AdoptedUnverifiedUndatedBouygues Telecom uses SalesforceProvide customer service reps and field technicians with live service data and AI answer draftingsalesforce.comStory →ConsolidatedUndatedTelefónica Germany consolidated on ElasticConsolidated multiple monitoring tools onto Elastic ObservabilityElasticStory →Moved toUndatedAT&T moved to SnowflakeRuns the myRESULTS self-service reporting app for about 115,000 users after leaving on-prem Hadoopsnowflake.comStory →
What
Aug 2026Signed a strategic deal to scale Gemini Enterprise across customer care and enterprise data
VerizonGoogle CloudExpandedGoogle Cloud
Jul 2026Planned a 2-gigawatt Vera Rubin DSX AI factory in Korea, first site online in 2027
SK TelecomNvidiaExpandedNVIDIA
Jun 2026Scaled Claude Code to about 2,500 users, more than half outside engineering
Cox CommunicationsAnthropicExpandedAnthropic
May 2026Built a business data fabric on SAP Business Data Cloud and put 85,000+ users on Joule
EricssonSAPExpandedSAP
Apr 2026Launched an AI concierge on the OpenAI API that resolves 85% of queries without humans
CirclesOpenAIAdoptedCircles
Apr 2026Monitored and automated the lifecycle of a 1,700+ GPU farm serving 60+ AI projects
KTDatadogAdoptedDatadog
Apr 2026Completed a cloud ERP move via RISE with SAP across 40+ countries, consolidating acquired systems
Colt Technology ServicesSAPMoved tofrom legacy on-premises ERPSAP
Mar 2026Piloted NVIDIA Blackwell edge AI servers to run physical AI apps over its network
T-MobileNvidiaAdoptedNVIDIA
Mar 2026Launched commercial 5G Core services on a hybrid AWS and on-premises environment
NTT DOCOMOAWSAdoptedAmazon
Mar 2026Built autonomous inter-carrier roaming fault resolution with StarHub on ServiceNow CRM
NTT DOCOMOServiceNowExpandedServiceNow
Feb 2026Moved Viber log management to Flex Logs and Observability Pipelines
Rakuten ViberDatadogMoved tofrom previous logging setupDatadog
Feb 2026Migrated call detail record and billing systems from Cloudera to Databricks SQL
Lumen TechnologiesDatabricksMoved tofrom ClouderaDatabricks
Dec 2025Signed a multi-year deal to co-develop AI products and roll out ChatGPT Enterprise company-wide
Deutsche TelekomOpenAIAdoptedDeutsche Telekom
Nov 2025Standardized software development on GitLab Duo with Amazon Q Developer
Charter CommunicationsAWSAdoptedAmazon
Oct 2025Added IBM Power systems as a service to Airtel Cloud for regulated AI workloads
Bharti AirtelIBMAdoptedIBM
Oct 2025Unified B2C customer data on Atlas for 30 million customers in Germany
Deutsche TelekomMongoDBAdoptedMongoDB
Sep 2025Brought Foundry and AIP to its operations, finance and technology functions
Lumen TechnologiesPalantirAdoptedPalantir
Aug 2025Signed a new five-year AWS agreement to rebuild legacy systems as cloud-native services
BTAWSRenewedAmazon
Aug 2025Integrated Claude into everyday workflows for 57,000 team members
TELUSAnthropicAdoptedAnthropic
May 2025Added Agentforce to its CRM after rolling out an AI console to 6,000 advisors
Bouygues TelecomSalesforceExpandedSalesforce
Apr 2025Moved 600 Irish business customers and 28 products onto ServiceNow telecom service management
VodafoneServiceNowAdoptedServiceNow
Oct 2023Moved its on-premises Hadoop data lake to a lakehouse serving about 90,000 internal data users
AT&TDatabricksMoved tofrom on-premises Hadoop data lakedatabricks.com
Jul 2019Azure as preferred cloud for non-network apps under a public-cloud-first strategy
AT&TMicrosoftAdoptednews.microsoft.com
UndatedProvide customer service reps and field technicians with live service data and AI answer draftingunverified
Bouygues TelecomSalesforceAdoptedsalesforce.com
UndatedConsolidated multiple monitoring tools onto Elastic Observability
Telefónica GermanyElasticConsolidatedElastic
UndatedRuns the myRESULTS self-service reporting app for about 115,000 users after leaving on-prem Hadoop
AT&TSnowflakeMoved tofrom on-premises Hadoop data warehousesnowflake.com