Who uses what

Stories572Customers410

572 stories · 410 customers

IndustriesRetail

Retail and consumer

31 companies, 13 vendors and 35 public stories.

Companies

CompanyStories
Carvana

Replaced two homegrown Slackbots with Claude Tag to take production alerts to fixes, with Anthropic.

1 vendor
1
Flipkart

Scaled high-throughput payment aggregation on Atlas for Big Billion Days sales, with MongoDB.

1 vendor
1
GS Retail

Built a DevSecOps foundation on Datadog across 100+ workloads moved to the cloud.

1 vendor
1
CJ Olive Young

Moved its core Oracle workloads to the cloud on Oracle AI Database@AWS.

1 vendor
1
Salling Group

Modernized its ERP on S/4HANA Cloud via RISE, running 29 distribution centers on SAP EWM.

1 vendor
1
Michaels

Launched the Ask Mike AI shopping assistant on Michaels.com, with Google Cloud.

1 vendor
1
Advantage Solutions

Scaled Claude Enterprise from a 150-person executive pilot to thousands of users, with Anthropic.

1 vendor
1
Coop Norge

Unified observability for 1,250+ stores across hybrid and Azure environments, with Datadog.

1 vendor
1
Unlimitail

Selected Snowflake to run its retail media network reaching 250 million shoppers.

1 vendor
1
Levi Strauss & Co.

Merged nine ERP systems onto one RISE with SAP platform and runs 1,000+ AI agents on it. Also uses Microsoft.

2 vendors
2
ROSSMANN

Deployed six AI agents to handle store service requests across 800+ stores, replacing phone intake, with ServiceNow.

1 vendor
1
Zomato

Chose Atlas over DynamoDB and DocumentDB for its Nugget AI support platform, with MongoDB.

1 vendor
1
Ulta Beauty

Launched the Ulta AI shopping assistant and agentic checkout in Google AI Mode and Gemini, with Google Cloud.

1 vendor
1
Macy's

Built and launched the Ask Macy's shopping agent in beta within four weeks, with Google Cloud.

1 vendor
1
The Home Depot

Rolled out AI phone agents for store calls, resolving requests four times faster in a 50-store pilot, with Google Cloud.

1 vendor
1
AutoZone

Completed a full-stack migration to Google Cloud, exiting legacy data centers in under three years.

1 vendor
1
Chow Tai Fook

Standardized on Microsoft 365 E5 and deployed 400+ AI agents for 24,000 employees.

1 vendor
1
DoorDash

Launched a grocery shopping app in ChatGPT with checkout on DoorDash, with OpenAI.

1 vendor
1
Target

Launched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teams, with OpenAI.

1 vendor
1
MercadoLibre

Ran Black Friday on Datadog across 30,000+ microservices with 100% infrastructure uptime.

1 vendor
1
Fanatics

Opened its FanGraph fan identity graph on Snowflake to business users via Snowflake Intelligence. Also uses dbt Labs.

2 vendors
2
Williams-Sonoma

Deployed AI service agents across its nine retail brands, with Salesforce.

1 vendor
1
Walmart

Enabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teams, with OpenAI.

1 vendor
1
Ralph Lauren

Launched the Ask Ralph AI stylist in its app, built on Azure OpenAI, with Microsoft.

1 vendor
1
Albertsons Companies

Azure as the grocer's preferred cloud platform for customer and employee experiences, with Microsoft. Also uses MongoDB and Google Cloud.

3 vendors
3
Best Buy

Explore data using natural language conversational agents in BigQuery to speed up decision-making, with Google Cloud.

1 vendor
1
DICK'S Sporting Goods

Connected merchandise feeds on Confluent Cloud for real-time pricing and promotions.

1 vendor
1
Victoria's Secret

Implemented Confluent Cloud with multi-region replication for real-time integration.

1 vendor
1
Sainsbury's

Made Confluent the streaming backbone of its supply chain overhaul.

1 vendor
1
Domino's

Upgraded from Apache Kafka to Confluent for store analytics and global expansion.

1 vendor
1
Swiggy

Replaced its open-source Kafka system with Confluent for delivery data.

1 vendor
1

Vendors used

Stories

Moved toSep 4Carvana moved to AnthropicReplaced two homegrown Slackbots with Claude Tag to take production alerts to fixesAnthropicStory →AdoptedAug 24Flipkart uses MongoDBScaled high-throughput payment aggregation on Atlas for Big Billion Days salesMongoDBStory →AdoptedAug 18GS Retail uses DatadogBuilt a DevSecOps foundation on Datadog across 100+ workloads moved to the cloudDatadogStory →Moved toAug 13CJ Olive Young moved to OracleMoved its core Oracle workloads to the cloud on Oracle AI Database@AWSOracleStory →AdoptedAug 4Salling Group uses SAPModernized its ERP on S/4HANA Cloud via RISE, running 29 distribution centers on SAP EWMSAPStory →AdoptedJul 21Michaels uses Google CloudLaunched the Ask Mike AI shopping assistant on Michaels.comGoogle CloudStory →ExpandedJul 8Advantage Solutions expanded AnthropicScaled Claude Enterprise from a 150-person executive pilot to thousands of usersAnthropicStory →AdoptedJun 18Coop Norge uses DatadogUnified observability for 1,250+ stores across hybrid and Azure environmentsDatadogStory →AdoptedJun 17Unlimitail uses SnowflakeSelected Snowflake to run its retail media network reaching 250 million shoppersSnowflakeStory →ConsolidatedMay 15Levi Strauss & Co. consolidated on SAPMerged nine ERP systems onto one RISE with SAP platform and runs 1,000+ AI agents on itSAPStory →AdoptedApr 27ROSSMANN uses ServiceNowDeployed six AI agents to handle store service requests across 800+ stores, replacing phone intakeServiceNowStory →AdoptedApr 24Zomato uses MongoDBChose Atlas over DynamoDB and DocumentDB for its Nugget AI support platformMongoDBStory →AdoptedApr 22Ulta Beauty uses Google CloudLaunched the Ulta AI shopping assistant and agentic checkout in Google AI Mode and GeminiGoogle CloudStory →AdoptedApr 22Macy's uses Google CloudBuilt and launched the Ask Macy's shopping agent in beta within four weeksGoogle CloudStory →AdoptedApr 22The Home Depot uses Google CloudRolled out AI phone agents for store calls, resolving requests four times faster in a 50-store pilotGoogle CloudStory →Moved toApr 22AutoZone moved to Google CloudCompleted a full-stack migration to Google Cloud, exiting legacy data centers in under three yearsGoogle CloudStory →ConsolidatedApr 17Chow Tai Fook consolidated on MicrosoftStandardized on Microsoft 365 E5 and deployed 400+ AI agents for 24,000 employeesMicrosoftStory →AdoptedDec 17, 2025DoorDash uses OpenAILaunched a grocery shopping app in ChatGPT with checkout on DoorDashDoorDashStory →AdoptedNov 19, 2025Target uses OpenAILaunched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teamsTargetStory →AdoptedNov 17, 2025Levi Strauss & Co. uses MicrosoftBuilt an Azure-native superagent in Teams for corporate, retail and warehouse staffMicrosoftStory →AdoptedNov 14, 2025MercadoLibre uses DatadogRan Black Friday on Datadog across 30,000+ microservices with 100% infrastructure uptimeDatadogStory →ExpandedNov 4, 2025Fanatics expanded SnowflakeOpened its FanGraph fan identity graph on Snowflake to business users via Snowflake IntelligenceSnowflakeStory →AdoptedOct 14, 2025Williams-Sonoma uses SalesforceDeployed AI service agents across its nine retail brandsSalesforceStory →AdoptedOct 14, 2025Walmart uses OpenAIEnabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teamsWalmartStory →AdoptedSep 9, 2025Ralph Lauren uses MicrosoftLaunched the Ask Ralph AI stylist in its app, built on Azure OpenAIMicrosoftStory →AdoptedFeb 22, 2019Albertsons Companies uses MicrosoftAzure as the grocer's preferred cloud platform for customer and employee experiencesnews.microsoft.comStory →ExpandedUnverifiedUndatedBest Buy expanded Google CloudExplore data using natural language conversational agents in BigQuery to speed up decision-makingcloud.google.comStory →ExpandedUnverifiedUndatedFanatics expanded dbt LabsStandardize metrics and manage analytics workloads across data projectsgetdbt.comStory →AdoptedUndatedDICK'S Sporting Goods uses ConfluentConnected merchandise feeds on Confluent Cloud for real-time pricing and promotionsConfluentStory →AdoptedUndatedVictoria's Secret uses ConfluentImplemented Confluent Cloud with multi-region replication for real-time integrationConfluentStory →AdoptedUndatedSainsbury's uses ConfluentMade Confluent the streaming backbone of its supply chain overhaulConfluentStory →Moved toUndatedDomino's moved to ConfluentUpgraded from Apache Kafka to Confluent for store analytics and global expansionConfluentStory →Moved toUndatedSwiggy moved to ConfluentReplaced its open-source Kafka system with Confluent for delivery dataConfluentStory →AdoptedUndatedAlbertsons Companies uses MongoDBPowers the e-commerce promotions engine serving real-time offers to online shoppersmongodb.comStory →AdoptedUndatedAlbertsons Companies uses Google CloudUnified inventory data and AI-driven produce quality inspection across the supply chaincloud.google.comStory →
What
Sep 2026Replaced two homegrown Slackbots with Claude Tag to take production alerts to fixes
CarvanaAnthropicMoved tofrom homegrown SlackbotsAnthropic
Aug 2026Scaled high-throughput payment aggregation on Atlas for Big Billion Days sales
FlipkartMongoDBAdoptedMongoDB
Aug 2026Built a DevSecOps foundation on Datadog across 100+ workloads moved to the cloud
GS RetailDatadogAdoptedDatadog
Aug 2026Moved its core Oracle workloads to the cloud on Oracle AI Database@AWS
CJ Olive YoungOracleMoved tofrom on-premises Oracle workloadsOracle
Aug 2026Modernized its ERP on S/4HANA Cloud via RISE, running 29 distribution centers on SAP EWM
Salling GroupSAPAdoptedSAP
Jul 2026Launched the Ask Mike AI shopping assistant on Michaels.com
MichaelsGoogle CloudAdoptedGoogle Cloud
Jul 2026Scaled Claude Enterprise from a 150-person executive pilot to thousands of users
Advantage SolutionsAnthropicExpandedAnthropic
Jun 2026Unified observability for 1,250+ stores across hybrid and Azure environments
Coop NorgeDatadogAdoptedDatadog
Jun 2026Selected Snowflake to run its retail media network reaching 250 million shoppers
UnlimitailSnowflakeAdoptedSnowflake
May 2026Merged nine ERP systems onto one RISE with SAP platform and runs 1,000+ AI agents on it
Levi Strauss & Co.SAPConsolidatedfrom nine ERP systemsSAP
Apr 2026Deployed six AI agents to handle store service requests across 800+ stores, replacing phone intake
ROSSMANNServiceNowAdoptedfrom phone-based store supportServiceNow
Apr 2026Chose Atlas over DynamoDB and DocumentDB for its Nugget AI support platform
ZomatoMongoDBAdoptedMongoDB
Apr 2026Launched the Ulta AI shopping assistant and agentic checkout in Google AI Mode and Gemini
Ulta BeautyGoogle CloudAdoptedGoogle Cloud
Apr 2026Built and launched the Ask Macy's shopping agent in beta within four weeks
Macy'sGoogle CloudAdoptedGoogle Cloud
Apr 2026Rolled out AI phone agents for store calls, resolving requests four times faster in a 50-store pilot
The Home DepotGoogle CloudAdoptedGoogle Cloud
Apr 2026Completed a full-stack migration to Google Cloud, exiting legacy data centers in under three years
AutoZoneGoogle CloudMoved tofrom legacy data centersGoogle Cloud
Apr 2026Standardized on Microsoft 365 E5 and deployed 400+ AI agents for 24,000 employees
Chow Tai FookMicrosoftConsolidatedMicrosoft
Dec 2025Launched a grocery shopping app in ChatGPT with checkout on DoorDash
DoorDashOpenAIAdoptedDoorDash
Nov 2025Launched a shopping app in ChatGPT and uses ChatGPT Enterprise across its teams
TargetOpenAIAdoptedTarget
Nov 2025Built an Azure-native superagent in Teams for corporate, retail and warehouse staff
Levi Strauss & Co.MicrosoftAdoptedMicrosoft
Nov 2025Ran Black Friday on Datadog across 30,000+ microservices with 100% infrastructure uptime
MercadoLibreDatadogAdoptedDatadog
Nov 2025Opened its FanGraph fan identity graph on Snowflake to business users via Snowflake Intelligence
FanaticsSnowflakeExpandedSnowflake
Oct 2025Deployed AI service agents across its nine retail brands
Williams-SonomaSalesforceAdoptedSalesforce
Oct 2025Enabled shopping via ChatGPT Instant Checkout and rolled out ChatGPT Enterprise to teams
WalmartOpenAIAdoptedWalmart
Sep 2025Launched the Ask Ralph AI stylist in its app, built on Azure OpenAI
Ralph LaurenMicrosoftAdoptedMicrosoft
Feb 2019Azure as the grocer's preferred cloud platform for customer and employee experiences
Albertsons CompaniesMicrosoftAdoptednews.microsoft.com
UndatedExplore data using natural language conversational agents in BigQuery to speed up decision-makingunverified
Best BuyGoogle CloudExpandedcloud.google.com
UndatedStandardize metrics and manage analytics workloads across data projectsunverified
Fanaticsdbt LabsExpandedgetdbt.com
UndatedConnected merchandise feeds on Confluent Cloud for real-time pricing and promotions
DICK'S Sporting GoodsConfluentAdoptedConfluent
UndatedImplemented Confluent Cloud with multi-region replication for real-time integration
Victoria's SecretConfluentAdoptedConfluent
UndatedMade Confluent the streaming backbone of its supply chain overhaul
Sainsbury'sConfluentAdoptedConfluent
UndatedUpgraded from Apache Kafka to Confluent for store analytics and global expansion
Domino'sConfluentMoved tofrom Apache KafkaConfluent
UndatedReplaced its open-source Kafka system with Confluent for delivery data
SwiggyConfluentMoved tofrom open-source Apache KafkaConfluent
UndatedPowers the e-commerce promotions engine serving real-time offers to online shoppers
Albertsons CompaniesMongoDBAdoptedmongodb.com
UndatedUnified inventory data and AI-driven produce quality inspection across the supply chain
Albertsons CompaniesGoogle CloudAdoptedcloud.google.com