Macy's Google Cloud

How Macy's uses Google Cloud

Adopted · Press release · Apr 2026 · Gemini Enterprise for Customer Experience

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Built and launched the Ask Macy's shopping agent in beta within four weeks

Stated outcome: launched in 4 weeks

From A New Era for Online Shopping: How Macy's Built the 'Ask Macy's' AI Agent in 4 Weeks With Gemini Enterprise for Customer Experience, Google Cloud, Apr 2026.5 months ago Macy's stack · Google Cloud customers

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