

How AstraZeneca uses Salesforce
Adopted · Press release · Dec 2025 · Agentforce Life Sciences
Made Agentforce Life Sciences its unified global customer engagement platform
From AstraZeneca selects Agentforce Life Sciences for healthcare engagement, Salesforce, Dec 2025.11mo11 months agoChecked Sep 26, 2026 AstraZeneca stack · Salesforce customers
Other Salesforce customers
| Date | Customer | What | Source |
|---|
| Sep 20267w7 weeks ago | Live Nation Entertainment | Sep 2026Expanded Agentforce fan support to its U.S. venues after a festival agent pilot Live Nation EntertainmentExpanded37,000 fan interactions in 12 daysSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Sep 20268w8 weeks ago | Siemens | Sep 2026Used Agentforce to qualify every inbound lead for its 18,000 sellers SiemensExpanded100% of inbound leads engagedSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Sep 20268w8 weeks ago | FIFA | Sep 2026Power workforce operations, host city coordination, and fan engagement across tournaments.unverified FIFAAdoptedsalesforce.com | salesforce.comVendor case study · Checked Oct 7, 2026 |
| Sep 20268w8 weeks ago | Transportation Security Administration | Sep 2026Deployed an AI agent that answers routine traveler questions about airport security Transportation Security AdministrationAdopted96% of routine inquiries resolvedSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Aug 20263mo3 months ago | U.S. Army | Aug 2026Deployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources Command U.S. ArmyAdopted9.2 million people supportedSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Jul 20263mo3 months ago | Department of Veterans Affairs | Jul 2026Signed a three-year Agentic Enterprise License Agreement across the department Department of Veterans AffairsExpanded$1.6B over 3 yearsSalesforce | SalesforcePress release · Checked Sep 26, 2026 |