Chose Agentforce Life Sciences for a five-year global customer engagement rollout
From Novartis Selects Agentforce Life Sciences for Customer Engagement, Salesforce, Dec 2025.10 months agoChecked Sep 26, 2026 Novartis stack · Salesforce customers
Expanded · Press release · Dec 2025 · Agentforce Life Sciences
Chose Agentforce Life Sciences for a five-year global customer engagement rollout
From Novartis Selects Agentforce Life Sciences for Customer Engagement, Salesforce, Dec 2025.10 months agoChecked Sep 26, 2026 Novartis stack · Salesforce customers
| What |
|---|
| Sep 2026Expanded Agentforce fan support to its U.S. venues after a festival agent pilot |
| Sep 2026Used Agentforce to qualify every inbound lead for its 18,000 sellers |
| Sep 2026Power workforce operations, host city coordination, and fan engagement across tournaments.unverified |
| Sep 2026Deployed an AI agent that answers routine traveler questions about airport security |
| Aug 2026Deployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources Command |
| Jul 2026Signed a three-year Agentic Enterprise License Agreement across the department |