How Merck Animal Health uses Salesforce
Adopted · Press release · May 2026 · Agentforce Life Sciences, Data 360
Selected Agentforce Life Sciences for a unified view of vets and animal owners
From Merck Animal Health Selects Salesforce’s Agentforce Life Sciences, Salesforce, May 2026.6mo6 months agoChecked Sep 26, 2026 Merck Animal Health stack · Salesforce customers
Other Salesforce customers
| Date | Customer | What | Source |
|---|
| Sep 20267w7 weeks ago |  Live Nation Entertainment | Sep 2026Expanded Agentforce fan support to its U.S. venues after a festival agent pilotLive Nation EntertainmentExpanded37,000 fan interactions in 12 daysSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Sep 20268w8 weeks ago |  Siemens | Sep 2026Used Agentforce to qualify every inbound lead for its 18,000 sellersSiemensExpanded100% of inbound leads engagedSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Sep 20268w8 weeks ago |  FIFA | Sep 2026Power workforce operations, host city coordination, and fan engagement across tournaments.unverifiedFIFAAdoptedsalesforce.com | salesforce.comVendor case study · Checked Oct 7, 2026 |
| Sep 20268w8 weeks ago |  Transportation Security Administration | Sep 2026Deployed an AI agent that answers routine traveler questions about airport securityTransportation Security AdministrationAdopted96% of routine inquiries resolvedSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Aug 20263mo3 months ago |  U.S. Army | Aug 2026Deployed IL5 Agentforce agents for 24/7 HR support at Army Human Resources CommandU.S. ArmyAdopted9.2 million people supportedSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
| Jul 20263mo3 months ago |  Department of Veterans Affairs | Jul 2026Signed a three-year Agentic Enterprise License Agreement across the departmentDepartment of Veterans AffairsExpanded$1.6B over 3 yearsSalesforce | SalesforcePress release · Checked Sep 26, 2026 |
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