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GE AppliancesSalesforce

How GE Appliances uses Salesforce

Adopted · Vendor case study · Undated · Agentforce, Field Service and Operations, Manufacturing Cloud · Unverified

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Delivering personalized support and appliance care service

Stated outcome: 25% autonomous resolution rate

We're essentially a small startup inside a legacy business. We're going through a digital transformation to revolutionize how we go to market across the consumer journey

From GE Appliances switches on instant, personalized service with Agentforce. | Salesforce, salesforce.com.Checked Oct 11, 2026 GE Appliances stack · Salesforce customers

Unverified: found by the daily run and not yet checked by hand.

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