Consolidated · Vendor case study · Jun 2025 · APM
Standardized company-wide OpenTelemetry observability on Datadog across payment apps
Datadog's support for interoperability with OpenTelemetry proved to be the best solution for the level of scale, observability, and support we need.Tapan Sanghvi, Director of Software Development, PayPal
From PayPal scales observability across global payment applications with Datadog and OpenTelemetry, Datadog, Jun 2025.1 year ago PayPal stack · Datadog customers
| Date | What |
|---|---|
| May 20264 months ago | Ran case management, discovery and SecOps at scale on ServiceNow's new data foundation |
| Oct 202511 months ago | Scaled ChatGPT Enterprise to 24,000+ employees and adopted ACP for checkout in ChatGPT |
| Date | What |
|---|---|
| Aug 20264 weeks ago | Standardized on one observability platform while moving about 3,000 instances to the cloud |
| Aug 20265 weeks ago | Moved 9 TB of daily logs off Splunk in six weeks and retired it for log management |
| Aug 20265 weeks ago | Built a DevSecOps foundation on Datadog across 100+ workloads moved to the cloud |
| Aug 20266 weeks ago | Unified PUBG Studio incident response on Datadog, cutting time to detect to 3.89 minutes |
| Jul 20262 months ago | Used Agent Observability to validate AI agents on Amazon Bedrock AgentCore |
| Jun 20262 months ago | Replaced multiple monitoring tools with one platform across 2,000 services in three months |
Saturdays: new public customer stories, renewals and migrations, only in weeks with some.