How Zendesk uses dbt Labs

Expanded · Vendor case study · Undated · dbt Core, dbt MCP · Unverified

Automate data pipeline development and standardize enterprise business metrics

Stated outcome: 2.5x increase in engineering velocity

The result is a workflow that has increased engineering velocity by 2.5x , accelerated testing and reviews, and created reusable context that can support Zendesk's next generation of conversational and proactive analytics.

From How Zendesk uses dbt and AI to more than double data engineering velocity | dbt Labs, getdbt.com.Checked Nov 2, 2026 Zendesk stack · dbt Labs customers

Unverified: found by the daily run and not yet checked by hand.

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