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How ServiceNow uses Databricks

Adopted · Vendor case study · Aug 2025 · Databricks Data + AI Platform, MLflow

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More from ServiceNow

DateWhat
Jan 20268 months agoRolled out Claude and Claude Code to its 29,000+ employees and made Claude default in Build Agent
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Other Databricks customers

DateWhat
Coming up
Sep 2026in 2 daysDatabricks serves as the information management backbone of cder analytical systems including cderone
Department of Health and Human ServicesAdopted$4.0Musaspending.gov
Earlier
Sep 20268 days agoConsolidated rail telemetry and analytics workloads onto Databricks
Nederlandse Spoorwegen (Dutch Railways)ConsolidatedDatabricks
Aug 20264 weeks agoRebuilt its two-decade-old on-premises MRI scanner data platform on Databricks
Siemens HealthineersMoved tofrom on-premises SQL platformDatabricks
Aug 20265 weeks agoReplaced self-hosted Postgres silos with Lakebase for clinical trial data ingestion
Novo NordiskMoved tofrom self-hosted Postgres databasesDatabricks
Aug 20267 weeks agoRetired legacy Redshift and Oracle systems, consolidating data lakes on Databricks
AXA JapanMoved tofrom Redshift and Oracle-based systemsDatabricks
Jul 20268 weeks agoDatabricks platform products, technical support, and program management office (pmo) services
Department of Homeland SecurityAdopted$57.0Musaspending.gov

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