ServiceNow Anthropic

How ServiceNow uses Anthropic

Adopted · Press release · Jan 2026 · Claude, Claude Code

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Rolled out Claude and Claude Code to its 29,000+ employees and made Claude default in Build Agent

Stated outcome: seller prep time cut 95%

From ServiceNow chooses Claude, Anthropic, Jan 2026.8 months ago ServiceNow stack · Anthropic customers

More from ServiceNow

Date	Vendor	What	Source
Aug 20251 year ago	Databricks	Built lead scoring, outreach and demo AI for 2,000+ sellers on Databricks DatabricksAdopted3.3x lift in meetingsDatabricks	DatabricksVendor case study

Other Anthropic customers

Date	Customer	What	Source
Sep 20263 weeks ago	Carvana	Replaced two homegrown Slackbots with Claude Tag to take production alerts to fixes CarvanaMoved tofrom homegrown Slackbots56% fewer alertsAnthropic	AnthropicVendor case study
Sep 20263 weeks ago	Pictet	Rolled out Claude Code and Cowork to about 700 people, starting with its 1,500-person tech arm PictetAdopted500+ trained in 25 workshopsAnthropic	AnthropicVendor case study
Sep 20263 weeks ago	DXC Technology	Scaled Claude across its Assure insurance platform to thousands of staff in a 14,000-person unit DXC TechnologyExpandedclaims backlogs cut from days to minutesAnthropic	AnthropicVendor case study
Aug 20264 weeks ago	Atlassian	Built its Rovo agents on Claude via Google Cloud, running over 5 million agents a month AtlassianAdopted5 million+ agents a monthAnthropic	AnthropicVendor case study
Jul 20262 months ago	Cognizant	Embedded Claude Code in its engineering platforms and trained more than 30,000 associates on Claude CognizantExpanded30,000+ associates trainedAnthropic	AnthropicPress release
Jul 20262 months ago	LG CNS	Made Claude Code the standard across its 200-engineer Build Center for legacy modernization LG CNSAdopted2,888 of 2,913 APIs migrated at ~50% of costAnthropic	AnthropicVendor case study

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