Adopted · Press release · Jan 2026 · Claude, Claude Code
Rolled out Claude and Claude Code to its 29,000+ employees and made Claude default in Build Agent
Stated outcome: seller prep time cut 95%
From ServiceNow chooses Claude, Anthropic, Jan 2026.9 months agoChecked Sep 26, 2026 ServiceNow stack · Anthropic customers
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| Aug 2025Built lead scoring, outreach and demo AI for 2,000+ sellers on Databricks |
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| Oct 2026Modernizing government systems and speeding up software delivery.unverified |
| Sep 2026Replaced two homegrown Slackbots with Claude Tag to take production alerts to fixes |
| Sep 2026Rolled out Claude Code and Cowork to about 700 people, starting with its 1,500-person tech arm |
| Sep 2026Scaled Claude across its Assure insurance platform to thousands of staff in a 14,000-person unit |
| Aug 2026Built its Rovo agents on Claude via Google Cloud, running over 5 million agents a month |
| Jul 2026Embedded Claude Code in its engineering platforms and trained more than 30,000 associates on Claude |
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